Terms & Conditions
Whitakers of Shipley TERMS AND CONDITIONS OF USE
Use of the Whitakers of Shipley website is provided subject to the following Terms and Conditions...
The information published on the Whitakers of Shipley website is provided as a service to users, to be used for informational purposes only.
While we have tried to provide accurate and timely information, there may be technical or factual inaccuracies and typographical errors, for which we apologise and we accept no liability for any inaccuracies or omissions on our website to the extent permitted by law. We reserve the right to make changes and corrections at any time, without notice.
The Whitakers of Shipley web site is an internet service published by Whitakers of Shipley using the site the user automatically accepts our Terms and Conditions. We may change and republish the Terms and Conditions from time to time. It is up to the user to regularly review these Terms and Conditions and note any changes. Continued use of the site after a change has been made indicates the user’s acceptance of those changes.
Any material found within the Whitakers of Shipley web site, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted without the express permission of Whitakers of Shipley, whereupon, if approved, the appropriate licence may be granted.
We may publish links to external independent websites, however, Whitakers of Shipley cannot be held responsible for the content of those web sites. By linking to other websites does not indicate that Whitakers of Shipley agrees with any claims, statements or opinions published by those sites. Whitakers of Shipley shall not be responsible for an external site loading within the frameset of the Whitakers of Shipley website - if users encounter this they should contact the Whitakers of Shipley webmaster immediately with as much information as possible, including the pages they were viewing immediately prior to the event.
In no event will Whitakers of Shipley be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site. Whitakers of Shipley does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.
The names, images and logos identifying Whitakers of Shipley, or third parties and their products and services are proprietary marks of Whitakers of Shipley and/or third parties. Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any trademark or patent of Whitakers of Shipley or any other third party.
Returns Policy
1.You have the right to cancel your order at any time up to 14 calendar days starting the day after delivery or collection for credit or refund. Please note that you have a duty of care while the goods are in your possession and as such we advise our customers to return the product with the original packaging to ensure that the product is not damaged on its return journey. Please ensure that all components and accessories are also returned with the product.
2. You must notify us of your intention to return the goods within 14 calendar days from the date of delivery or collection by emailing info@wos.uk.com or writing to:
Whitakers of Shipley
16-18 Commercial Street
Shipley
BD18 3SP
The following procedure applies:
(a) If the order was placed in-store, you will be contacted by the store to arrange the return. If you would like us to collect the goods, we will be happy to do so provided we are operating this service in your local area; we will charge you our normal collection rates for providing this service. Please contact us to arrange collection.
(b) If the order was placed online or over the telephone but collected in-store, you will be contacted by the store to arrange the return. If you would like us to collect the goods, we will be happy to do so provided we are operating this service in your local area; we will charge you our normal collection rates for providing this service. Please contact us to arrange collection.
(c) In all other situations, we will advise you as to the best course of action in arranging the return. We may issue a Returns Authorisation Number and it is recommended that this be quoted on any paperwork when returning goods. The Returns Authorisation Number is valid for up to 14 days only and it is recommended that the goods are received at our Returns Division within 14 days from the date of issue of the Returns Authorisation Number. Please note that your right to cancel is not dependent on the use of a Returns Authorisation Number. The returns address is: Whitakers of Shipley, 16-18 Commercial Street, Shipley, BD18 3SP
(d) Please note that you must organise the return at your expense.
3. For orders placed in-store, an administration/handling fee of 15% of the price of the goods along with the cost of delivery (where applicable) will be charged to you. This pays for repackaging and restocking. To avoid this fee, you can request a credit for the full value.
Copyright 2024 Whitakers of Shipley.