Siemens 5 Year Warranty
Warranty Terms for 5 Year Extended Warranty Promotion running from 1 April 2025 - 31 March 2026.
These warranty conditions apply to appliances purchased and operated in the United Kingdom and the Republic of Ireland.
The conditions below describe the prerequisites and scope of our warranty.
The warranty does not affect your statutory rights or the obligations of your retailer and your contract with them.
We provide warranty cover for an appliance subject to the following conditions:
• We will rectify defects affecting the appliance which are clearly attributable to material and/or manufacturing faults, provided they are reported immediately after being identified, and within 24 months of the date of purchase or 60 months for registered eligible appliances (the “Warranty Period”).
• The warranty will not extend to fragile items such as glass or cosmetic parts or consumable items such as light bulbs.
• Warranty liability will not be triggered by minor variances from nominal features which are of no significance to the appliance’s value or fitness for purpose or damage caused by the chemical or electrochemical effects of water and generally by exceptional environmental conditions, inappropriate operating conditions, or the appliance having come into contact with unsuitable materials.
• Service may not be available to all the islands around the UK and Ireland, we reserve the right to offer approved local partners in outlying areas. Please check with your retailer or contact our Customer Service Department if you need more information.
• Warranty provision will be free of charge, and we will decide whether this will take the form of a repair or the replacement of the appliance. Please note that replaced parts pass into our ownership.
• Small appliances or vacuum cleaners that can reasonably be transported or posted may need to be shipped to our customer service centre. All other appliances will be repaired on site.
• A purchase receipt must be presented in each case showing the date of purchase and either the delivery or installation date, the latest date elicits the start of the warranty period.
• It is required that Engineers and Service Partners are given reasonable access when attending to the appliance.
• In the event of a replacement appliance being supplied, we reserve the right to charge an appropriate monetary off set in respect of the period of use already enjoyed.
• We are not obliged to provide a replacement which matches the other appliances in the household. The replacement will be from the local product portfolio.
• The warranty period for spare parts fitted ends with the expiry of the warranty on the appliance as a whole.
We reserve the right to invalidate the warranty:
• If repairs are performed by persons not authorised by us to take such action, or if our appliances are fitted with non-original spare parts, extras, or accessories the warranty becomes void.
Likewise, no warranty liability will be accepted if the defects stem from transport damage for which we are not responsible, improper installation and assembly, improper use, to also include where an appliance has been used in a non-domestic environment, poor maintenance, or failure to observe operating or assembly instructions.
Where appliances have been installed on boats:
a. If the electricity is supplied from land (i.e., in the case of house boats) then these warranty conditions apply.
b. If the electricity on the boat is generated by its engine, then these warranty conditions will not apply.
Other claims against the warranty in respect of compensation for consequential or associated loss are excluded, except where such liability is legally mandatory.
The Customer will need to contact the Siemens Customer Service team in any of the following ways so that we can support a claim under warranty:
a. Phone us on 0344 892 8999
b. Send us an e-mail at COG-CallBooking@bshg.com
c. Use our 24-hour online visit booking tool at https://www.siemens-home.bsh-group.com/uk/customer-service/repair Customers can also find Siemens contact details in the “Service contacts” booklet enclosed with the appliance.
The provision of services under warranty neither extends the term of the warranty nor sets in motion a new warranty period.
Customers are not entitled to any further claims or claims other than those specified above under this warranty.
From time to time, Siemens may present additional warranties on either products or defined components of a product which are time limited offers.
To check if your product qualifies, please contact us, or go online at https://www.siemens-home.bsh-group.com/uk/ for UK customers and https://www.siemens-home.bsh-group.com/ie/ for IE customers.
If appliances are shipped to and operated in other countries in EU/EFTA or United Kingdom (destination country), the appropriate technical conditions (e.g., voltage, frequency, gas types) are met and the climatic and environmental conditions in the country are suitable and there is no legal restriction (e.g. missing approbation or declaration of conformity), the terms of the warranty of the destination country will apply, provided a local customer service network exists within the destination country which operates at their discretion. Outside of this geographical area, the warranty will become void apart from the United Kingdom where these terms will continue to apply.
Please note that we reserve the right to void the warranty terms, in the event of physical or verbal abuse towards any member of staff.
We also offer to repair appliances, which fall outside the warranty period on a chargeable basis, this consists of labour call out and charge(s) for spare parts where we deem that appropriate repair can be affected.
We reserve the right to charge for repair work carried out and any spare parts supplied within the Warranty period, which are not covered by the Warranty terms.
Additional Information / Links:
https://www.siemens-home.bsh-group.com/uk/customer-service/siemens-warranties
https://www.siemens-home.bsh-group.com/ie/customer-service/warranty
Data Protection statement
BSH Home Appliances Limited (“We”/“Our”/“Us”) are committed to protecting and respecting your privacy. This policy (together with Our terms of use and any other documents referred to on it) sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us.
We are the data controller which means that we decide why and how your personal data is processed. The e-mail address for Our Data Protection Officer in the UK is GBDPO@bshg.com and in ROI is Data-protection-ie@bshg.com. We (or our agents/business partners) will use your personal details and information We obtain from other sources for customer services and administration, for marketing and to analyse your purchasing preferences.
We may keep your information for a reasonable period for these purposes. If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of Our identity and the purposes (as set out in the Important Data Protection Information section) for which their personal data will be processed.
For further information, including contact details of our Data Protection Officer, how your data will be processed and your rights, please visit:
https://www.siemens-home.bsh-group.com/uk/data-protection-information in the UK or https://www.siemens-home.bsh-group.com/ie/data-protection-information ROI.
Eligible models:
WG56B2ATGB
WG56B2A1GB
WG44B209GB
WM14UP89GB
WG54G2F0GB
WG56G2Z1IE
WG54G210IE
WG56G2Z1GB
WG54G210GB
WG56G2Z0GB
WG54G202GB
WG46G2ZEIE
WG44G209IE
WG46G2Z2GB
WG44G209GB
WG46G2Z1GB
WG44G290GB
WM14NK09GB
WM14N208GB
WM14NK08GB
WN54C2ATGB
WD4HU541GB
WN54G1A1GB
WN44G290GB
WN34A1U8GB
WQ46B2CXGB
WQ46B2C9GB
WQ45G2D2GB
WQ45G2D9GB
WQ45G209GB
WT45N203GB
WQ45G2D9IE
KG49NXXDF
KG49N2IDF
KG49NXIDF
KG39NXXDFG
KG39N7ICTG
KG39NXWDFG
KG39NAIAT
KG39NXIBF
KG39NEXBF
KG36NXXDF
KG33VVIEAG
KS36VAXEP
KS36VVIEPG
GS36NAXFV
GS36NAXEP
GS36NVIEV
GS36NVIFV
KF96RSBEA
KF96DPXEA
KF96NAXEAG
KF96NVPEAG
SN27TI00CE
SN27YI03CE
SN25ZI07CE
SN25ZI49CE
SN23EC03ME
SN23EC14CG
SN23EI03ME
SN23HI00MG
SN23EW04MG
SN23HW64CG
SN23EW03ME
SN23HW00MG
SN23HI00KG
SR23EI28ME
WI14W302GB
WI14W502GB
KI82LVFE0
KI82LAFF0
KI81RADD0G
KI81RADE0G
KI81RVFE0G
KI81RAFE0G
KI81RNSE0G
KI81RVSF0G
KI41R2FE1
KI21RVFE0
KI21RNSE0
KU22LVFD0G
KU21RVFE0G
KB96NADD0G
KB96NNSE0
KI96NVFD0
KI96NNSE0
KI86NADD0
KI86NHFE0
KI86NVFE0G
KI86NVSE0G
KI85NNFE0G
KI87SAFE0G
GI21VAFE0
GI11VAFE0
GU21NVFE0G
GI81NHCE0G
GI81NVEE0G
GI81NHNE0
CI18WP03
CI24WP03
CI36TP02
CI30BP02
CI24RP02
FI24NP33
FI24NP32
CI30RP02
FI30NP33
FI30NP32
KI86NHDF0
KI86NSDD0
KI82LSOE0
KI81RSOE0
KI81FHOD0
SN61HX02TG
SN61IX12TG
SN61HX03KG
SN73HX10VG
SX73HX10VG
SN85EX07CG
SN95ZX61CG
SN95YX02CG
SN87TX00CE
SN97T800CE
SN87Y801BE
SX97T800CE
SX87Y801BE
SR93EX24MG
HN978GQB1B
HB978GNB1B
HM976GMB1B
HR976GMB1B
HB976GMB1B
HB974GLB1B
HS958KDB1
HS958GED1B
HS956GCB1B
CS958GDD1
CS956GCB1
CM978GNB1B
CM976GMB1B
CM924G1B1B
BV910E1B1
EZ977KZY1E
EX877NX68E
EX807NX68E
EX977KXX5E
EX878LYV5E
EX977NXV6E
EX877NYV6E
EX677NYV6E
LD98WMM66
LD88WMM66B
LR29CQS25B
LR99CQS25B
LR97CBS25B
LC91KWW62S
LC97FVW62S
KA93GAIDP
WG56B2A3GB
WG56B2A2GB
WG46H2AXGB
WG46H2A9GB
WR47B2CSGB
WR47B2C9GB
WQ46H2DXGB
WQ46H2D9GB
WQ45G202GB
WQ45G200GB
KG39NAIAU
KG39NXXBF
GS36NVIEPG
SN27TI02CE
SN25EC13CE
SN25EI13CE
SN25EW13CE
SN97T801CE
SX97T801CE
SN97TX02CE
SN95EX12CG
SR93EX25MG